Contact Us
Visit us
Our Customer Service Centre and offices are at Civic House, 110 Trafalgar Street, Nelson.
24/7 phone service always available.
Customer Service Centre Opening Hours | |
Monday, Wednesday, Thursday, Friday | 8.30am to 4.30pm |
Tuesday | 9.00am to 4.30pm |
Email us
Email enquiry@ncc.govt.nz
Contact an elected member
You can find contact details for our elected members here.
Phone us
The Council operates a 24 hour, seven days a week phone service. Phone 03 546 0200 (24 hours / 7 days).
Facility or service | Phone number |
|---|---|
Public Libraries (All) | +64 3 546 8100 |
Rubbish Collection (CanPlan) | +64 3 547 0642 |
Transfer Station | +64 3 548 5760 |
Recycling Station | +64 3 545 9176 |
Riverside Pool | +64 3 546 3221 |
Nayland Park Swimming Complex | +64 3 547 0292 |
Founders Heritage Park | +64 3 548 2649 |
Broadgreen House | +64 3 547 0403 |
Natureland | +64 3 548 6166 |
Fire permits (outside fires) | +64 3 544 2441 |
Community Housing – Nelson Tasman Housing Trust | 0800 266 325 |
Media queries
If you are a member of the media, you can contact the Communications team, call +64 3 546 0200, or email media@ncc.govt.nz
Privacy and Official Information requests
Please review our Privacy and Official Information Requests section for information on how to make a request, or email LGOIMA@ncc.govt.nz
Reporting Alleged Fraud
Please visit our complaints page if you have any concerns about alleged fraud, corruption or dishonesty by Nelson City Council Staff, Councillors or fraudulent activity involving council property or resources.
Write to us
Written correspondence to the Council should be addressed to the Chief Executive and can be posted, faxed, or emailed.
PO Box 645
Nelson 7040
New Zealand
110 Trafalgar St, Nelson 7010, New Zealand
