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Rates rebates

Applying for a rates rebate

The Nelson City Council, on behalf of the Department of Internal Affairs, administers the rates rebate scheme. You may qualify for a refund of a portion of your rates. There is a sliding scale for this rebate which links income level to rates levied. The more rates you pay the higher income you can earn and still qualify.

You can apply for a rates rebate if the following is applicable to you:

  • You pay the rates on the address that you live at, and
  • You were living at that address at 1 July 2019, and
  • Your name is on the rate account

The rebate will be calculated based on your income, rates and the number of dependents living with you.

Please phone our customer service team on +64 3 546 0200 to arrange an appointment. Rates rebates are granted under the Rates Rebate Act 1973 and you must provide income and accommodation information so your rebate can be calculated.

The income eligibility for a rebate is $25,660.

However, if your income exceeds this amount you could still be entitled to a rebate depending on the total cost of your rates and the number of dependants.

The maximum rebate payable for the 2019/20 rating year is $640. For more information visit the Department of Internal Affairs website.

The Rates Rebate (Retirement Village Residents) Amendment Bill was passed by parliament in February 2018. This Bill was passed “to ensure that retirement village residents are recognised as paying rates and are therefore entitled to apply for a rates rebate regardless of the billing practice of the local authority”. This Act will apply to rates in the rating year that begins on or after 1 July 2018.

Contacts for rates enquiries

You can contact Council's Customer Service Team by:

You can also use the form below to send your comments about rates rebates or change your rates rebate appointment time (a member of the Customer Service team will contact you to confirm that your appointment has been changed).

Would you like to change your appointment date/time

We will do our best to schedule an appointment as close as we can to your preferred time, subject to other appointments already scheduled.