Water charges

Water charges are made in two parts – There is an annual charge payable for each connection plus a charge for the volume of water supplied to the connection.

The Water Annual charge of $251.66 including GST is included in your property rates bill. Water charges are levied as a rate under the Local Government (Rating) Act 2002.

1. Encourage conservation of water.
2. Be fair to residential and commercial water users.
3. Recognise the opportunity and firefighting value of the water supply system and ensure all consumers, including empty sections and houses, pay their fair share of the operating costs.

The water account is self-funding. This means that water sales must pay for the costs of providing water. Most of the costs for supplying water to the community are fixed (around 90%). The basis for calculating water charges was set by Council on the recommendation of a working party (including Council, business and community representatives).

When will you receive your water bill?

Water volumetric rates are payable at the Nelson City Council office, 110 Trafalgar Street, Nelson and shall be payable on the following dates:

Special (final) water volumetric rates will be invoiced after the requested meter reading, and payable on the 20^th of the month following.

Water fees and charges

Visit our Fees and Charges page for information on water charges.

Water meter reading

The residential water meters are read between April and June and between October and December each year. Our contractors may be reading seven days a week during these periods and will be identified by dayglo jackets and name tags.

Please ensure your water meter box is clear and accessible for the meter readers.

Water connection / disconnection / alteration

For connection or disconnection to the water network you can download and complete an application for water connection/disconnection/alteration form (397KB PDF).

Use of Fire Hydrants

To apply to use a fire hydrant to take water, you can download and complete a Fire Hydrant Usage Application form (210KB PDF).

Completed forms should be returned to the Customer Services Centre, Civic House, 110 Trafalgar Street, Nelson or sent via email to enquiries@ncc.govt.nz